Häagen-Dazs

Director of Design

Rewards Program User Experience Strategy

Partnering with loyalty program platform PunchTab, we created this user experience strategy for everyone's favorite ice cream, Häagen-Dazs. A great deal of market research was spent on how best to integrate this new program into the brand's current site and social channels. These wireframe designs were used along with presentation materials for the business development team when pitching the client. 

Top Skills: Market Research, Design Strategy, Concept Design, UX/UI, Prototyping

 

Desktop Experience

The program is designed to integrate into the brand's existing website. 

 

Home page updates to start funnel:

 

Marketing page to drive conversion:

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Account experience aligning with platform capabilities and program needs:

 

Strategy includes redemption and gamification:

 

Facebook Integration

The program would also be extended through the brand's social channels.

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Email Components

Strategy for notifications and account details.

Häagen-Dazs